In the coming months, we will all hear more about "Personnel Services Delivery Transformation"...many of the functions we used to do in person at the Military Personnel Flight will be done over the Internet, and via a Call Center in San Antonio.
The slide below describes how personnel service will soon be delivered. The AF will make announcements as these functions go online or at the Call Center...it's very important that we all pay close attention to the information on how to access these services, it'll be a change in how we do business!